Ebit tendered courier services for a men’s fashion retailer which had a UK high street store estate and an e-commerce operation.
The client was undergoing a change programme, which Ebit supported.
We review courier contracts, ensuring that the rates are in line with fair market rates. We ensure that the specification matches client requirements, e.g. standard/premium service split, parcel tracking experience, returns process, warehouse systems interaction.
- Changed service providers
- Delivered a £250k (36%) annual saving
- Supported the client’s change programme
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