SUCCESS STORY
15% average cost base reduction
A Trusted Partnership with a Leading Toy Retailer
- Managing multiple indirect spend categories
Outcomes
Recruitment Savings
13% savings through improved supplier terms and recruitment process optimisation
Capital Efficiency
42% savings via a competitive tender for fixtures, reducing capital costs while maintaining quality
Commercial Value
Secured software renewal savings through strategic supplier engagement and contract negotiation
Improved Budget Control
Strengthened oversight of indirect categories, improving budget discipline and procurement efficiency
BACKGROUND
Our client is the UK’s largest independent toy retailer, operating in over 20 countries with 200 international locations.
Following rapid growth including 850 new concessions, expanded retail partnerships, and a rise in private label sales — the business sought to strengthen commercial efficiency while maintaining its values-led approach and long-term operational resilience.
the challenge
EBIT has worked with the client for several years, providing ongoing procurement and commercial support. Most recently, EBIT was asked to manage several indirect categories to identify cost efficiencies and supplier improvements across carrier bags, payroll systems, warehouse supplies, and technology procurement.
SOLUTION
Our team applied targeted sourcing and negotiation strategies across multiple categories:
- Bulk warehouse order: Delivered a 39% one-off saving on stationery supplies for warehouse operations, optimising spend and improving supply chain visibility
- Payroll systems: Renewed supplier terms, securing around 11% saving while ensuring continuity and value
- Laptop purchase: Negotiated competitive pricing for a bulk laptop order, achieving a 4% saving and supporting the client’s technology refresh strategy
- Carrier bags: Negotiated improved commercial terms with the incumbent supplier, achieving a 4% cost saving
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