Payment processing can be a complex area given the various different fee structures and layers. For Ebit this is a specialist area and we have built huge insight with our payments experts regularly tendering to all the major providers across merchant acquiring, gateway and fraud screening.
Client Overview
Ebit worked with a high-street fashion retailer with a turnover of c.£150m. Ebit ran an end-to-end tender process for merchant acquiring and payment gateway services.
Our Approach
The combination of internal expertise and experience in running multiple, retail focused tenders means Ebit has unique insight and benchmark data. We look beyond just headline pricing and solutions to deliver the best operational solution and customer experience. The devil is truly in the detail and understanding all the various elements of this specialist area.
Results
- 32% merchant acquiring cost saving
- 35% payment gateway cost saving
- Transition from two incumbents to a new, full-stack service provider
- Additional payment methods added to checkout