When Should Your Business Invest In Indirect Procurement?

by | Sep 20, 2024

Here at Ebit we have a simple aim. Helping businesses buy better, so they can invest in what they do best.

And we have delivered for a lot of very different businesses. We’ve worked with retailers, financial services companies, hoteliers, bars, manufacturers, and even Captain Birdseye himself. It doesn’t matter if they were privately owned, backed by PE or listed, all of our 120+ clients lacked the same thing. Knowledge and expertise in indirect procurement or a particular category.

One of the problems facing many businesses is when should they look to bring procurement on line in an impactful way?

Good indirect procurement practices should be implemented in a business as soon as the company begins to scale beyond its initial operational scope. Indirect procurement refers to the purchasing of goods and services that are not directly related to a company’s core production activities but are necessary for day-to-day operations (e.g., office supplies, IT services, software, marketing services, etc.).

Here are some key moments when a business should consider implementing strong indirect procurement practices:

When Operational Complexity Increases

As a business grows, its operational needs become more complex. Indirect procurement covers a wide range of categories such as office equipment, utilities, HR services, and technology. Implementing good procurement practices helps ensure that these needs are met efficiently and cost-effectively, avoiding unnecessary expenses and operational delays.

When the Number of Suppliers Grows

Growth typically leads to an increase in the number of suppliers and vendors. Without proper procurement practices, managing these relationships can become chaotic, leading to poor supplier performance, missed delivery deadlines, or unfavorable pricing. Establishing structured processes early on will ensure better vendor selection, negotiation, and ongoing management of.

When Costs Begin to Escalate

Sounds obvious right? As a business expands, so do the indirect costs of running it. Implementing good procurement practices can help control these costs through better purchasing strategies, price negotiations, and leveraging economies of scale. This is critical to maintain healthy margins and reduce operational inefficiencies.

When Business Processes Need Streamlining

Implementing efficient indirect procurement processes helps streamline the purchase-to-pay cycle. This reduces unnecessary administrative burden and frees up time for employees to focus on core business activities. Automating procurement tasks and using procurement software are examples of practices that can greatly improve efficiency.

What’s the cost to a growing business?

For a small-to-medium-sized business, setting up a robust indirect procurement function can typically cost anywhere between £75,000 and £250,000 for the first year, with annual ongoing costs thereafter. Here’s a basic breakdown of costs:

Procurement software: £5,000 – £100,000 per year

Personnel: £30,000 – £80,000+ per full-time employee annually

Consultancy & implementation: £10,000 – £50,000+

Training & development: £5,000 – £20,000

Supplier management tools: £5,000 – £30,000

Automation/integration: £10,000 – £50,000+

Operational expenses: £10,000 – £50,000+ annually

Factors That Affect Costs

Size and Complexity: Larger businesses with more diverse procurement needs will have higher costs. More suppliers and categories require more extensive tools and personnel.

In-House vs. Outsourcing: Outsourcing procurement services can reduce upfront costs but may introduce long-term service fees.

Technology Choice: The range of procurement platforms and tools available can lead to significant variations in price. A small business may start with a more cost-effective, SaaS-based solution, while larger companies might require more comprehensive and integrated systems.

Scope of Implementation: A business that requires global procurement solutions, detailed analytics, and automation will likely incur higher costs than one focused on simpler, more regional procurement activities.

Virtual Procurement

Our Virtual Procurement service can help businesses develop their indirect procurement function from the ground up, or support a growing team and provide SME expertise where needed by providing a flexible, on-demand procurement team. Here’s how we can help you drive success:

  • Expertise on Demand: EbitIP offers access to a team of experienced procurement professionals who can support or bridge gaps within your existing skills base. Complimenting your existing team with our unique blend of data, expertise and insight to deliver successful procurement projects
  • Cost Savings: By leveraging our network of Subject Matter Experts and  constantly refreshed market data, we can help negotiate better terms with suppliers, leading to significant cost savings.
  • Efficiency and Flexibility: The virtual procurement model allows businesses to access procurement support as needed, without the overhead of a full-time team. This adds obvious value for those companies with no procurement function, however, many of our most successful projects are delivered when we support an existing small team. By providing the specialist knowledge and frameworks needed to bring key stakeholders and suppliers to the table we have been able to deliver incredible results
  • Comprehensive Support: We don’t just “buy”. We work with across the business to provide tools and templates for tenders and supplier management. This can be developed with remote training and development for procurement and non-procurement teams.
  • Improved Supplier Management: Our service includes contract management and compliance reporting, a vital tool to help businesses get the most value from their supplier relationships.
Next steps

Get in touch with us now and take the first step toward transforming your procurement expectations.

Are you looking to drive value to your business? It may be to offset increasing costs elsewhere or to free up time and budget to focus on your strategic goals. If you recognise that improved procurement practices and performance can be a driver to this, we would love to talk with you, understand the challenges you face and the opportunities these bring to drive your business. Our average client ROI remains 5:1.

We’re proud of the clients we work with and the projects we have completed. The savings and service improvements we have delivered have helped many companies add value to their bottom line. Our average ROI remains 5:1 across our client engagements. If you want to find out how we can make a difference to your business start the conversation.

More to Explore

Feb 25 2026

Jo McCourt on the SmarterSourcing Podcast

Indirect procurement has a habit of sitting quietly in the background, not overlooked so much as viewed as a component of doing business...
Feb 10 2026

Financial Times Recognition and Award – Accelerating into 2026

EBIT Intelligent Procurement has accelerated into 2026 with real momentum, our first month characterised by all things ‘new’—new client...
Jan 22 2026

Why Are Businesses Turning to Outsourced Indirect Procurement?

Indirect procurement has a habit of sitting quietly in the background, not overlooked so much as viewed as a component of doing business...
Jan 16 2026

Why Should Your Business Invest In Indirect Procurement?

Here at Ebit we have a simple aim. Helping businesses buy better, so they can invest in what they do best. Indirect costs make up to 20%...
Jan 09 2026

Reflecting on 2025: A Year of Partnership, and Performance

2025 was a defining year for EBIT. As UK businesses navigated tightening margins, supply chain volatility, and increasing scrutiny on...
Dec 12 2025

9 quiet but critical procurement areas not enough people are talking about

9 quiet but critical areas of procurement that not enough people are talking about, get these right and then you can benefit from AI...
Nov 14 2025

Meet The Team: Madeline Pennino

Madeline Pennino Madeline has joined the EBIT team as our new Procurement Co-ordinator, bringing with her experience across start-up and...
Oct 20 2025

“Do what you do best and outsource the rest” – Peter Drucker

In today’s volatile business landscape, agility isn’t a luxury, it’s a necessity. As companies navigate inflationary pressures, supply...
Oct 15 2025

Contract Management and Maturity

Indirect procurement has a habit of sitting quietly in the background, not overlooked so much as viewed as a component of doing business...
Oct 08 2025

Unlocking Procurement Value for Low-Maturity Teams

In today’s volatile economic climate, cost optimisation remains a top priority for business leaders across the UK and Europe, enhancing...

Start your
improvement journey