SUCCESS STORY
Up to 14% savings
Driving Cost Efficiencies for a Luxury Furniture Brand
- Delivered savings and supplier performance improvements across logistics, marketing, and operations
Outcomes
MEASURABLE SAVINGS
Up to 14% savings achieved across couriers, software, marketing, and packaging spend
OPERATIONAL EFFICIENCY
Improved logistics, procurement, and marketing processes through supplier consolidation and clearer governance
SUPPLIER PERFORMANCE
Renegotiated contracts strengthened service reliability and long-term commercial value
COST CONTROL & VISIBILITY
Enhanced spend transparency and pricing stability across multiple indirect categories
BACKGROUND
Our client is a premium British luxury interiors and lifestyle brand, specialising in timeless furniture, kitchen design, and home accessories.
Each retail site serves as both a showroom and design consultancy hub, supported by a team of expert designers. The company integrates high-touch customer service with vertically integrated manufacturing and supply chain operations, ensuring quality control and cost efficiency across its business.
the challenge
EBIT was engaged to conduct an overall review of indirect spend, focusing initially on couriers, software infrastructure, affiliate marketing, and warehouse packaging. The goal was to improve cost efficiency, renegotiate supplier terms, and establish a clearer framework for managing indirect spend.
SOLUTION
To address these priorities, EBIT reviewed spend, supplier performance, and contract structures across the four categories.
- Couriers: Challenged and postponed a proposed supplier price increase, achieving around 5% savings and improving efficiency through service consolidation and better logistics control
- Software Infrastructure: Conducted a full review and renewal process, delivering 14% savings through structured negotiation and improved contract governance
- Affiliate Marketing: Renegotiated terms with the incumbent provider, securing 8% savings while maintaining service quality and campaign performance
- Warehouse Packaging: Ran a competitive tender to optimise pricing and supplier arrangements, delivering approximately 10% savings on future spend
EB109